St Petersburg, Russia
+7-921-977-0469 (WhatsApp Only)

Privacy Policy

Vianna's first visit to Moscow

Statutes about the processing and protection of personal data on this website (

When visiting the website and consulting our customer support centre, when ordering any services, when purchasing from our online store or, for example subscribing to any newsletter in electronic format, you trust us with your personal data. It is important for us to justify that trust, and we pledge to provide conscientious information gathering and privacy.

With this purpose we have developed this document (regulation) on the processing and protection of personal data. It explains what information we collect, how we use it, and what features and controls you have.

Who we are :

Our website address is We operate as a registered company in the Russian Federation “ИП КОЕКЕМОЕР КРЕЙГ В”, and you can contact us by email through using one of our contact forms on this website.

We collect and process personal data that is necessary to ensure a quality level of service to you :

Below we detail which data can be collected and processed on our website :

  • Surname, First Name, Patronymic (if any), Date of Birth, Gender
  • Country of residence, Language(s) spoken
  • Financial information including credit or debit card number (only the last four digits of the card)
  • History of your purchases of tickets to attend any of our events
  • History of applications, interactions and support requests with our support centre
  • History of your applications to work as part of our team, including scholarship applications and decisions we reach on each application

This information works for you :

The data collected by the company is used to support you as a customer of the company, to improve the quality of service, and to personalise our offer and service level according to your preferences. Certain parts of your personal data is also used in collaboration with third parties that the company works with, in order to assist such third parties in the joint provision of services with the company to you as the client of the company.

We will request personal information when you :

  • Purchase products, services or tickets to events we manage or run and so on;
  • Consult with our employees, or employees of partner companies, or any associated contractors we employ – on matters relating to the activities of the company or of associated companies we work with or for
  • Take part in both offline and online :
    • competitions
    • promotions
    • events
    • surveys
    • research conducted by the company
    • seminars
    • and other activities conducted with the company
  • Request the services of anyone who is associated with or works for the company in any manner with regards to :
    • any professional / non-professional counselling services
    • any professional / non-professional advice or therapy work
    • any professional medical advice (where the company has retained the services of a legally and professionally qualified medical professional)

Completely confidential :

Our website ensures that data is collected in good faith, and that it remains confidential. We process your data in accordance with the legislation of the Russian Federation. We make every effort to protect your personal data and ensure that processes are in place to protect them.

The website ensures that data collected from you is stored in a secure environment. This means that your data is protected from unauthorised access, disclosure, use, alteration or destruction. Data protection is ensured through a variety of technical, administrative and practical measures. The initial place of collection and storage of your personal data is the territory of the Russian Federation.

To whom may my personal data be transferred and how is it protected?

We use payment systems of verified third parties, while ensuring the security of your payments and preventing the possibility of using your data for fraudulent purposes. We also work in conjunction with our clients, to provide them with your personal data (excluding any financial data such as credit or debit card details) in order to provide you the service you require from our company.

All third parties processing personal data on our behalf guarantee compliance with legal norms and standards.

Your personal data that is collected and shared with third parties, is only shared with third parties who require your personal data, so that the company and the relevant third party can jointly provide a specific service to you, that you have requested. For example, if the company manages a seminar with the attendance of a third party speaker, then registration information you provide for the seminar (which may include all or part of your personal information, excluding financial information) can be shared with the third party who has been invited to speak at the seminar.

How do I delete the data collected about me ?

You can withdraw your consent to the processing of your personal data at any time. In this case, we will stop processing your personal data and, if the storage of your personal data is not required for the purposes of compliance with the legislation of the Russian Federation, we will destroy your personal data or undertake to ensure it’s destruction, unless otherwise provided by the agreement between the company and you.

What additional rights do I have over my data ?

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognise and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

We store all data in accordance with Russian Federation regulations, and also want you to note that any personal data collected from your is stored for a minimum of 10 years, unless specifically otherwise indicated.

Comments provided on this website

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymised string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service Privacy Policy is available here: After approval of your comment, your profile picture is visible to the public in the context of your comment.

Visitor comments may be checked through an automated spam detection service.


If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Contact Forms

If you leave a comment on our site you may opt in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Data Protection Officer

If you need to discuss anything related to concerns about your personal data or privacy please contact Craig Koekemoer, through the contact form below.